:root{font-synthesis:none;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light dark;font-family:Segoe UI Variable,SF Pro Text,-apple-system,BlinkMacSystemFont,sans-serif}@media (prefers-color-scheme:dark){:root{--lightningcss-light: ;--lightningcss-dark:initial}}*{box-sizing:border-box}html,body,#root{min-height:100%;margin:0}body{background:var(--colorNeutralBackground2)}button,input,textarea{font:inherit}a{color:inherit}.theme-root{background:var(--colorNeutralBackground2);min-height:100dvh;color:var(--colorNeutralForeground1)}.app-shell{grid-template-columns:232px minmax(0,1fr);min-height:100dvh;display:grid}.sidebar{background:var(--colorNeutralBackground1);border-right:1px solid var(--colorNeutralStroke2);flex-direction:column;height:100dvh;padding:20px 14px 16px;display:flex;position:sticky;top:0}.brand-lockup{align-items:center;gap:12px;min-height:52px;padding:0 8px 18px;display:flex}.brand-lockup>div:last-child{line-height:1.15;display:grid}.brand-lockup strong{letter-spacing:-.01em;font-size:16px}.brand-lockup span{color:var(--colorNeutralForeground3);margin-top:3px;font-size:12px}.brand-mark{background:var(--colorBrandBackground);width:34px;height:34px;color:var(--colorNeutralForegroundOnBrand);border-radius:9px;flex:none;place-items:center;font-size:17px;font-weight:750;display:grid;box-shadow:inset 0 1px #fff3}.brand-mark.large{border-radius:12px;width:46px;height:46px;font-size:22px}.primary-nav{gap:3px;display:grid}.nav-link{min-height:42px;color:var(--colorNeutralForeground2);border-radius:8px;align-items:center;gap:11px;padding:0 11px;font-size:14px;font-weight:560;text-decoration:none;transition:background-color .12s,color .12s,transform 80ms;display:flex}.nav-link:hover{background:var(--colorNeutralBackground1Hover);color:var(--colorNeutralForeground1)}.nav-link.active{background:var(--colorBrandBackground2);color:var(--colorBrandForeground1)}.nav-link:active,.metric:active,.inbox-item:active{transform:translateY(1px)}.sign-out{justify-content:flex-start!important;margin-top:auto!important}.workspace{min-width:0}.topbar{z-index:10;background:color-mix(in srgb, var(--colorNeutralBackground2) 92%, transparent);border-bottom:1px solid var(--colorNeutralStroke2);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);justify-content:space-between;align-items:center;height:68px;padding:0 clamp(20px,4vw,48px);display:flex;position:sticky;top:0}.topbar>div:first-child{align-items:baseline;gap:8px;display:flex}.topbar-organization{color:var(--colorNeutralForeground3)}.topbar small{color:var(--colorNeutralForeground3);display:block}.main-content{width:100%;max-width:1480px;margin:0 auto;padding:36px clamp(20px,4vw,48px) 56px}.page-stack{gap:28px;min-width:0;display:grid}.page-stack>[role=tablist]{scrollbar-width:none;width:100%;max-width:100%;overflow-x:auto}.page-stack>[role=tablist]::-webkit-scrollbar{display:none}.page-heading{justify-content:space-between;align-items:flex-end;gap:24px;display:flex}.page-heading h1{letter-spacing:-.035em;margin:0;font-size:clamp(27px,3vw,38px);font-weight:680;line-height:1.12}.page-heading p{max-width:62ch;color:var(--colorNeutralForeground3);margin:8px 0 0;font-size:15px;line-height:1.5}.page-heading time{color:var(--colorNeutralForeground3);white-space:nowrap;font-size:13px}.metric-grid{grid-template-rows:repeat(2,minmax(124px,auto));grid-template-columns:1.45fr repeat(2,minmax(0,1fr));gap:12px;display:grid}.metric{background:var(--colorNeutralBackground1);border:1px solid var(--colorNeutralStroke2);border-radius:12px;grid-template-rows:auto 1fr;grid-template-columns:1fr auto;gap:12px;min-width:0;padding:18px;text-decoration:none;transition:border-color .12s,background-color .12s,transform 80ms;display:grid;position:relative}.metric:hover{border-color:var(--colorBrandStroke1);background:var(--colorNeutralBackground1Hover)}.metric>svg{color:var(--colorBrandForeground1)}.metric span{color:var(--colorNeutralForeground3);grid-column:1;font-size:13px}.metric strong{letter-spacing:-.045em;font-variant-numeric:tabular-nums;grid-area:1/2/span 2;align-self:end;font-size:34px;line-height:1}.primary-metric{background:var(--colorBrandBackground);border-color:var(--colorBrandBackground);color:var(--colorNeutralForegroundOnBrand);grid-row:1/span 2;padding:24px}.primary-metric:hover{background:var(--colorBrandBackgroundHover)}.primary-metric>svg,.primary-metric span{color:var(--colorNeutralForegroundOnBrand)}.primary-metric span{opacity:.82;align-self:end;font-size:14px}.primary-metric strong{grid-area:auto/1/auto/span 2;align-self:auto;font-size:clamp(56px,7vw,82px)}.primary-metric small{opacity:.78;grid-column:1/span 2;align-self:end}.metric.needs-attention{border-color:var(--colorPaletteMarigoldBorderActive)}.overview-columns{grid-template-columns:minmax(0,1.25fr) minmax(340px,.75fr);gap:16px;display:grid}.content-panel,.data-surface,.settings-surface{background:var(--colorNeutralBackground1);border:1px solid var(--colorNeutralStroke2);border-radius:12px}.content-panel{min-width:0;padding:20px}.content-panel h2,.chart-panel h2{letter-spacing:-.015em;margin:0;font-size:17px}.panel-heading{justify-content:space-between;align-items:center;gap:16px;margin-bottom:12px;display:flex}.compact-list{display:grid}.conversation-row,.work-row{min-height:64px;color:inherit;border-top:1px solid var(--colorNeutralStroke3);grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;text-decoration:none;display:grid}.conversation-row:first-child,.work-row:first-child{border-top:0}.conversation-row:hover{color:var(--colorBrandForeground1)}.conversation-row>span:nth-child(2),.work-row>span:nth-child(2),.table-primary{gap:3px;min-width:0;display:grid}.conversation-row strong,.work-row strong{text-overflow:ellipsis;white-space:nowrap;font-size:14px;overflow:hidden}.conversation-row small,.work-row small,.table-primary small{text-overflow:ellipsis;white-space:nowrap;color:var(--colorNeutralForeground3);font-size:12px;overflow:hidden}.conversation-row time,.work-row time{color:var(--colorNeutralForeground3);white-space:nowrap;font-size:12px}.channel-symbol{background:var(--colorBrandBackground2);width:34px;height:34px;color:var(--colorBrandForeground1);border-radius:8px;place-items:center;font-size:9px;font-weight:700;display:grid}.channel-symbol.sms{background:var(--colorNeutralBackground4);color:var(--colorNeutralForeground2)}.inline-empty{color:var(--colorNeutralForeground3);text-align:center;margin:20px 0}.loading-state{gap:10px;width:100%;max-width:880px;padding:12px 0;display:grid}.empty-state{text-align:center;background:var(--colorNeutralBackground1);border:1px solid var(--colorNeutralStroke2);border-radius:12px;place-content:center;justify-items:center;gap:8px;min-height:260px;padding:36px;display:grid}.empty-state h2{margin:0;font-size:20px}.empty-state p{max-width:50ch;color:var(--colorNeutralForeground3);margin:0;line-height:1.5}.full-height-page{min-height:calc(100dvh - 160px)}.inbox-layout{background:var(--colorNeutralBackground1);border:1px solid var(--colorNeutralStroke2);border-radius:12px;grid-template-columns:minmax(300px,.78fr) minmax(0,1.5fr);min-height:640px;display:grid;overflow:hidden}.inbox-list{border-right:1px solid var(--colorNeutralStroke2);min-width:0;padding:14px}.conversation-list{margin:10px -6px 0;display:grid}.inbox-item{width:100%;min-width:0;min-height:76px;color:inherit;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:8px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:11px;padding:10px;transition:background-color .12s,transform 80ms;display:grid}.inbox-item:hover{background:var(--colorNeutralBackground1Hover)}.inbox-item.selected{background:var(--colorBrandBackground2)}.inbox-item-copy{gap:4px;min-width:0;display:grid}.inbox-item-copy strong,.inbox-item-copy small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.inbox-item-copy small,.inbox-item-meta time{color:var(--colorNeutralForeground3);font-size:12px}.inbox-item-meta{justify-items:end;gap:7px;display:grid}.conversation-detail{background:var(--colorNeutralBackground2);min-width:0;padding:clamp(18px,3vw,32px)}.record-stack{gap:16px;display:grid}.record-header{border-bottom:1px solid var(--colorNeutralStroke2);justify-content:space-between;align-items:center;padding-bottom:14px;display:flex}.record-header h2{letter-spacing:-.025em;margin:0;font-size:24px}.record-header p{color:var(--colorNeutralForeground3);margin:5px 0 0}.interaction-record{background:var(--colorNeutralBackground1);border:1px solid var(--colorNeutralStroke2);border-radius:12px;padding:18px}.interaction-heading{color:var(--colorNeutralForeground3);align-items:center;gap:9px;margin-bottom:14px;font-size:12px;display:flex}.interaction-heading>span:first-child{color:var(--colorNeutralForeground1);font-weight:650}.interaction-heading time{margin-left:auto}.transcript{color:var(--colorNeutralForeground2);white-space:pre-wrap;background:0 0;margin:0;padding:0;font:13px/1.65 SFMono-Regular,Consolas,monospace}.record-outcome{color:var(--colorNeutralForeground3);margin:14px 0 0;font-size:13px}.record-outcome strong{color:var(--colorNeutralForeground1);margin-right:6px}.action-trail{gap:0;display:grid}.action-trail h3{margin:4px 0 10px;font-size:15px}.action-row{border-top:1px solid var(--colorNeutralStroke3);justify-content:space-between;align-items:center;gap:12px;min-height:54px;display:flex}.action-row>span{gap:3px;display:grid}.action-row small{color:var(--colorNeutralForeground3)}.action-row-detail{flex-wrap:wrap}.action-row-detail .policy-note{width:100%}.trace-metadata{border-top:1px solid var(--colorNeutralStroke3);color:var(--colorNeutralForeground2);padding:12px 0}.trace-metadata summary{cursor:pointer;font-weight:650}.trace-metadata dl{gap:8px;margin:14px 0 0;display:grid}.trace-metadata dl div{grid-template-columns:120px minmax(0,1fr);gap:12px;display:grid}.trace-metadata dt{color:var(--colorNeutralForeground3)}.trace-metadata dd{overflow-wrap:anywhere;margin:0;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}.reply-composer{gap:10px;padding-top:4px;display:grid}.reply-composer textarea{min-height:84px}.reply-composer>div{justify-content:space-between;align-items:center;gap:12px;display:flex}.reply-composer small{color:var(--colorNeutralForeground3)}.reply-composer p{color:var(--colorPaletteRedForeground1);margin:0;font-size:13px}.data-surface{overflow:auto}.table-primary strong{font-size:13px}.work-board,.approval-list{gap:10px;display:grid}.work-item{background:var(--colorNeutralBackground1);border:1px solid var(--colorNeutralStroke2);border-radius:12px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:16px;min-height:92px;padding:18px 20px;display:grid}.work-item>svg{color:var(--colorBrandForeground1)}.work-item h2{margin:2px 0 3px;font-size:16px}.work-item p{color:var(--colorNeutralForeground3);margin:0;font-size:12px}.work-kind{color:var(--colorNeutralForeground3);text-transform:uppercase;letter-spacing:.08em;font-size:11px}.work-item-status{gap:7px;display:flex}.approval-item{background:var(--colorNeutralBackground1);border:1px solid var(--colorNeutralStroke2);border-radius:12px;grid-template-columns:minmax(230px,.8fr) minmax(0,1.4fr) auto;align-items:center;gap:24px;padding:22px;display:grid}.approval-item h2{text-transform:capitalize;margin:9px 0 4px;font-size:18px}.approval-item p{color:var(--colorNeutralForeground3);margin:0;font-size:12px}.approval-context{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 18px;margin:0;display:grid}.approval-context div{min-width:0}.approval-context dt{color:var(--colorNeutralForeground3);text-transform:capitalize;font-size:11px}.approval-context dd{text-overflow:ellipsis;white-space:nowrap;margin:2px 0 0;font-size:13px;overflow:hidden}.approval-actions{gap:8px;display:flex}.analytics-grid{grid-template-columns:1.35fr minmax(260px,.65fr);gap:14px;display:grid}.metric-strip{border:1px solid var(--colorNeutralStroke2);background:var(--colorNeutralStroke2);border-radius:10px;grid-column:1/-1;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:1px;display:grid;overflow:hidden}.metric-strip article{background:var(--colorNeutralBackground1);align-content:space-between;gap:16px;min-height:104px;padding:18px;display:grid}.metric-strip span{color:var(--colorNeutralForeground3);font-size:13px}.metric-strip strong{letter-spacing:-.03em;font-size:26px}.chart-panel{grid-row:1/span 2;min-height:520px}.chart-panel h2{margin-bottom:28px}.analytics-list{margin-top:14px;display:grid}.analytics-list>div{border-top:1px solid var(--colorNeutralStroke3);text-transform:capitalize;justify-content:space-between;align-items:center;gap:12px;min-height:48px;display:flex}.analytics-list strong{font-variant-numeric:tabular-nums;font-size:19px}.settings-surface{grid-template-columns:minmax(250px,.7fr) minmax(0,1.3fr);gap:clamp(28px,6vw,80px);padding:clamp(22px,4vw,40px);display:grid}.settings-intro h2{margin:0;font-size:23px}.settings-intro>p{color:var(--colorNeutralForeground3);margin:8px 0 24px;line-height:1.55}.settings-intro dl{gap:12px;margin:0;display:grid}.settings-intro dl div{gap:3px;display:grid}.settings-intro dt{color:var(--colorNeutralForeground3);font-size:12px}.settings-intro dd{margin:0;font-size:14px}.settings-form{grid-template-columns:repeat(2,minmax(0,1fr));align-content:start;gap:18px;display:grid}.settings-form select,.period-row select{width:100%;min-height:32px;color:var(--colorNeutralForeground1);background:var(--colorNeutralBackground1);border:1px solid var(--colorNeutralStroke1);font:inherit;border-radius:4px;padding:4px 9px}.field-pair{grid-column:1/-1;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;display:grid}.settings-form>[role=alert],.settings-form>button{grid-column:1/-1}.settings-form>.fui-Field:has(textarea){grid-column:1/-1}.service-periods{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.service-periods article{background:var(--colorNeutralBackground1);border:1px solid var(--colorNeutralStroke2);border-radius:12px;padding:20px}.service-periods span{color:var(--colorNeutralForeground3);font-size:12px}.service-periods h2{margin:8px 0 4px;font-size:17px}.service-periods p{color:var(--colorNeutralForeground3);margin:0 0 16px}.period-editor{gap:12px;display:grid}.period-row{background:var(--colorNeutralBackground1);border:1px solid var(--colorNeutralStroke2);border-radius:10px;grid-template-columns:minmax(130px,1.25fr) minmax(110px,.8fr) repeat(4,minmax(95px,.65fr)) auto auto;align-items:end;gap:12px;padding:18px;display:grid}.period-actions{justify-content:space-between;gap:12px;padding-top:6px;display:flex}.login-page{background:var(--colorNeutralBackground1);grid-template-columns:minmax(0,1.2fr) minmax(420px,.8fr);min-height:100dvh;display:grid}.login-intro{background:var(--colorBrandBackground);color:var(--colorNeutralForegroundOnBrand);flex-direction:column;justify-content:center;padding:clamp(36px,8vw,110px);display:flex}.login-kicker{opacity:.76;letter-spacing:.02em;margin:22px 0 14px;font-size:13px;font-weight:650}.login-intro h1{letter-spacing:-.055em;max-width:720px;margin:0;font-size:clamp(42px,6vw,78px);font-weight:680;line-height:.98}.login-intro>p:last-child{opacity:.82;max-width:52ch;margin:26px 0 0;font-size:17px;line-height:1.6}.login-panel{background:var(--colorNeutralBackground2);border:1px solid var(--colorNeutralStroke2);border-radius:12px;align-self:center;gap:28px;width:min(440px,100% - 48px);margin:0 auto;padding:34px;display:grid}.login-panel h2{letter-spacing:-.025em;margin:0;font-size:25px}.login-panel p{color:var(--colorNeutralForeground3);margin:7px 0 0}.login-panel form{gap:20px;display:grid}.onboarding-page{align-content:center;gap:34px;width:min(760px,100% - 40px);min-height:100dvh;margin:0 auto;padding:clamp(36px,8vh,80px) 0;display:grid}.onboarding-page header{grid-template-columns:auto minmax(0,1fr);align-items:start;gap:18px;display:grid}.onboarding-page header span{color:var(--colorBrandForeground1);font-size:13px;font-weight:650}.onboarding-page h1{letter-spacing:-.045em;margin:6px 0 8px;font-size:clamp(30px,5vw,46px);line-height:1.05}.onboarding-page header p{max-width:58ch;color:var(--colorNeutralForeground3);margin:0;line-height:1.55}.onboarding-page form{background:var(--colorNeutralBackground1);border:1px solid var(--colorNeutralStroke2);border-radius:12px;gap:20px;padding:clamp(22px,5vw,38px);display:grid}.onboarding-page form>button{justify-self:start;min-width:150px}.form-columns{grid-template-columns:minmax(0,1fr) 130px;gap:16px;display:grid}@media (prefers-reduced-transparency:reduce){.topbar{background:var(--colorNeutralBackground2);-webkit-backdrop-filter:none;backdrop-filter:none}}@media (width<=1050px){.period-row{grid-template-columns:repeat(3,minmax(0,1fr))}.app-shell{grid-template-columns:76px minmax(0,1fr)}.brand-lockup{justify-content:center;padding-inline:0}.brand-lockup>div:last-child,.nav-link span,.sign-out{font-size:0!important}.nav-link{justify-content:center;padding:0}.overview-columns{grid-template-columns:1fr}.approval-item{grid-template-columns:minmax(220px,.8fr) minmax(0,1.2fr)}.approval-actions{grid-column:1/-1;justify-content:flex-end}}@media (width<=780px){.app-shell{padding-bottom:66px;display:block}.sidebar{z-index:20;border:0;border-top:1px solid var(--colorNeutralStroke2);width:100%;height:66px;padding:7px 10px;position:fixed;inset:auto 0 0}.brand-lockup,.sign-out{display:none!important}.primary-nav{justify-content:space-between;gap:2px;height:100%;display:flex;overflow-x:auto}.nav-link{flex:1 0 50px;min-width:50px;height:50px}.topbar{height:62px;padding:0 16px}.topbar>div:first-child{gap:0;font-size:12px;display:grid}.topbar [role=combobox]{max-width:150px}.main-content{padding:24px 16px 36px}.page-heading{align-items:flex-start}.page-heading time{display:none}.metric-grid{grid-template-rows:auto;grid-template-columns:repeat(2,minmax(0,1fr))}.primary-metric{grid-area:auto/1/auto/-1;min-height:190px}.metric{min-height:116px}.inbox-layout{grid-template-columns:1fr;min-height:0}.inbox-list{border-right:0;border-bottom:1px solid var(--colorNeutralStroke2)}.conversation-list{max-height:330px;overflow:auto}.conversation-detail{padding:16px}.approval-item,.settings-surface,.analytics-grid{grid-template-columns:1fr}.approval-context{grid-template-columns:1fr 1fr}.chart-panel{grid-row:auto;min-height:0}.settings-form,.service-periods,.field-pair,.period-row{grid-template-columns:1fr}.period-actions{flex-direction:column}.login-page{grid-template-columns:1fr}.login-intro{min-height:44dvh;padding:36px 24px}.login-intro h1{font-size:clamp(38px,12vw,56px)}.login-intro>p:last-child{font-size:15px}.login-panel{margin:32px auto;padding:24px}.onboarding-page{align-content:start}}@media (width<=520px){.metric-grid,.service-periods{grid-template-columns:1fr}.primary-metric{grid-column:auto}.work-item{grid-template-columns:auto minmax(0,1fr)}.work-item-status{grid-column:2}.approval-context{grid-template-columns:1fr}.approval-actions{flex-direction:column-reverse}.approval-actions button{width:100%}.form-columns{grid-template-columns:1fr}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}